Privacy Policy

Coco Games Studio – Privacy Policy
Email: officialcocogames@gmail.com
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This Privacy Policy explains how Coco Games Studio (“we”, “our”, “us”) collects, uses, protects, and handles your Personally Identifiable Information (PII) when you visit our website, blog, store, or apps.
PII refers to information that can identify, contact, or locate an individual.
Please read this policy carefully to understand how we safeguard your data.
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1. What Personal Information Do We Collect?
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We may collect the following information when you visit or interact with our website:

• Name

• Email address

• Payment/transaction details (processed by secure third-party gateways)

• Account login information

• Support requests or form submissions

We may also collect non-personal information such as browser type, device type, IP address, and general analytics data.
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2. When Do We Collect Information?
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We collect information when you:

• Register an account

• Place an order

• Subscribe to a newsletter

• Open a support ticket

• Fill out any form on our website

• Respond to surveys or marketing campaigns

• Browse or interact with website features​

 
3. How Do We Use Your Information?
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We use collected information to:

• Personalize your experience and recommend relevant products

• Improve our website functionality and user experience

• Provide customer support and respond to inquiries

• Process transactions quickly and securely

• Send newsletters, updates, and marketing offers (only if you opted in)

• Request reviews or ratings

• Follow up after customer service correspondence

 
4. How Can Users Delete Their Data?
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We respect your right to privacy and data removal.
If you want to delete your personal data:
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How to Request Data Deletion

1. Email us at officialcocogames@gmail.com

2. Use the subject: “User Data Deletion Request”

3. Provide your registered email and any relevant order details

4. We will delete your data within 3 business days

All personal information associated with your account will be removed from our systems, except data required for legal or financial record-keeping.
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5. How Do We Protect Your Information?
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• We use secure networks and restrict access to authorized personnel only.

• Sensitive information is encrypted using SSL (Secure Socket Layer) technology.

• All payment transactions are processed via trusted third-party payment gateways and are not stored on our server.

• We perform regular security and malware scans.

• We never ask for credit card information directly on our website.

Although no system is 100% secure, we implement strong practices to minimize risk.
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6. Do We Use Cookies?
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Yes. Cookies are small files stored on your browser to enhance your experience.
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We use cookies to:

• Remember items in your shopping cart

• Save user preferences for future visits

• Understand website interaction and traffic

• Improve tools and features using aggregated analytics data

You can disable cookies through your browser settings.
If cookies are disabled, some features may not function correctly, but you can still:

• Browse the site

• Use your account

• Place orders

 
7. Third-Party Disclosure
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We do not sell, trade, or share your PII with external parties except:

• Trusted website hosting providers

• Payment processors

• Services assisting in operating our website

All such partners agree to keep your information confidential.
We may release information only to:

• Comply with the law

• Enforce site policies

• Protect our rights, property, and safety

Non-personal visitor information may be used for analytics and advertising.
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8. Third-Party Links
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Our site may contain links to external services or products.
These third-party websites have separate privacy policies, and we are not responsible for their content or practices.
We welcome feedback about linked sites.
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9. Google Services and Advertising
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Our website may use:

• Google AdSense

• Google Analytics

• Google Display Network

• Remarketing features

• Demographics & Interests reporting

• DoubleClick cookies

Google may use cookies to deliver targeted ads based on your visit history.
You can opt out via:

• Google Ad Settings

• Network Advertising Initiative Opt-Out

• Google Analytics Opt-Out Browser Add-On

 
10. Children's Online Privacy Protection Act (COPPA)
We do not knowingly collect information from children under 13 and do not target content toward them.
If you believe a minor has submitted data, contact us at officialcocogames@gmail.com and we will remove it.
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11. Fair Information Practices
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In the event of a data breach:

• We will notify users via email within 7 business days.

We also follow the Individual Redress Principle, allowing users to legally pursue violations through government agencies or courts.
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12. CAN-SPAM Act Compliance
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We collect emails to:

• Send order information

• Respond to inquiries

• Provide product updates

• Deliver marketing emails (if opted in)

 
To comply with CAN-SPAM:
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• Emails include accurate subject lines

• Our physical or official contact information is included

• Unsubscribe links are provided in each email

• Requests to unsubscribe are processed promptly

 
To unsubscribe, click the link in emails or email us at officialcocogames@gmail.com.
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13. Contacting Us
 
If you have questions about this Privacy Policy, contact us:
📌 Coco Games Studio
📧 officialcocogames@gmail.com